How Long Does a Builder Have To Fix Defects In QLD?
- Annabelle Cochrane
- Nov 16
- 8 min read
Finding out the time builders must fix defects in QLD is vital information for homeowners with construction issues. The timeframe changes greatly based on the defect type. Homeowners get up to 6 years and 6 months from completion to report structural defects. But non-structural defects need reporting within 12 months after the work is done.
The stark contrast shows why Queensland's defects liability period matters so much. The Queensland Building and Construction Commission (QBCC) sets these timelines because serious structural problems often show up years later. Major defects that risk damaging the building or affecting its basic use fall under the longer timeframe. Homeowners should know how to work with these requirements and understand QBCC's building work policy. The 7-year building warranty in Queensland gives extra protection. These timelines help homeowners deal with construction defects within legal periods.
Legal Framework Around Defective Work in QLD
Queensland builders must follow strict legal guidelines that protect homeowners from faulty construction work. A clear regulatory system sets timelines and steps to handle construction defects.
QBCC Act and Building Code of Australia
The Queensland Building and Construction Commission Act 1991 (QBCC Act) stands as the key legislation for building defects. This 32-year-old Act created the QBCC as a statutory body. The QBCC's main goal focuses on industry regulation, quality standards, and fair treatment between contractors and consumers.
The Act works with the Building Code of Australia and Australian Standards to define faulty work. These rules state that defective building work means "faulty or unsatisfactory" work that doesn't meet Building Act 1975 requirements, Building Code standards, or relevant Australian Standards. The rules also apply to manufactured products that builders haven't installed properly.
What the law says about builder responsibilities
Queensland law holds both head contractors and subcontractors responsible for faulty building work. Builders must fix problems within specific timeframes:
Structural defects: The QBCC can order repairs within 6 years and 6 months after completion
Non-structural defects: Repair orders come within 12 months of completion
The QBCC has the power to demand fixes even during ongoing construction. Builders who ignore repair orders face serious penalties. These range from fines and court appearances to disciplinary actions that could end with a suspended or canceled license.
Understanding the QBCC Rectification of Building Work Policy
The Queensland Building and Construction Board created its Rectification of Building Work Policy on June 20, 2014.* This policy clearly states that "a building contractor who carries out defective building work should be required to rectify that work".
Homeowners must report problems to the QBCC within 12 months of finding defects. The QBCC handles each case fairly and bases decisions only on available evidence.
The policy separates structural from non-structural defects. Structural problems affect a building's performance, safety, usability, or allow water to penetrate. Non-structural issues happen when work quality falls below reasonable standards or new buildings show settling period defects.
This complete framework helps builders and homeowners know their rights and duties regarding faulty work in Queensland.
*The QBCC Rectification of Building Work policy has been superseded by the QBCC Rectification of Building Work Regulatory Guide dated September 2020
Types of Defects and Their Implications
Queensland properties have specific categories of building defects that determine when builders must make repairs. Homeowners need to know these classifications to protect their rights and act on time.
Structural Defects and Safety Concerns
Structural defects are the most serious building problems that affect a home's integrity, safety, or functionality. The QBCC says structural defects are faulty work that hurts a building's structural performance, puts occupant safety at risk, reduces functional use, or lets water seep in.
These defects usually show up as foundation cracks, damaged load-bearing walls, poor waterproofing that leads to structural damage, and faulty support beams. Recent studies paint a worrying picture - 85% of multi-owned properties in NSW, Queensland, and Victoria have at least one defect.
These serious problems take time to show up, which explains why Queensland law gives them longer coverage.
Non-structural Defects and Usability Issues
Non-structural defects don't put your home's structure at risk, but they can still cause major hassles. While these problems won't compromise your home's integrity, they can affect how well things work, look, or feel.
The QBCC calls these defects failures to meet reasonable construction standards or problems that pop up during a new building's settling period. You'll often see:
Leaky taps or pipes
Paint that peels or has uneven finishes
Badly installed tiles or flooring
Doors or windows that stick
How Defects Affect Your Rights and Timelines
Your defect's classification determines how long you have to seek fixes. Structural defect complaints need to be filed within 12 months of spotting the issue, as long as you find it within 6 years and 6 months after completion.
For non-structural defects, you must act within 12 months of practical completion. The Queensland Home Warranty Insurance Scheme sets even tighter deadlines - 3 months after finding structural defects and 7 months post-completion for non-structural issues.
Missing these deadlines can strip away your rights, create safety risks, and make repairs more expensive. Knowing your defect's classification helps you take the right steps within legal time limits.
Builder’s Obligations and Time Limits
Queensland builders must fix construction defects within specific time limits. These limits change based on how serious the defect is, when the work was completed, and what the law requires.
Defects liability period QLD overview
The defects liability period (DLP) in Queensland is a vital timeframe where builders must fix any building defects. Most residential construction contracts set this period at six months after practical completion. Homeowners can spot and report non-structural problems during this time.
The DLP lets property owners find minor defects that might not show up right away after handover. Builders need to fix these problems quickly once reported, usually within 10 business days.
Timeframes for rectification under QBCC
QBCC's building work policy sets strict deadlines for builders to fix problems:
For non-structural defects, Builders get 28 days to fix the work after QBCC tells them to
For structural defects, Builders have 35 days to complete repairs
For emergency situations, Builders must act within 24 hours if health or safety risks exist
Builders who miss these deadlines risk fines, license suspension, or cancellation. QBCC can also hire another contractor to do the work and charge the original builder.
When the 7-year building warranty applies
Queensland's Home Warranty Scheme protects homeowners beyond the standard defects period. People call it a "7-year warranty," but coverage time depends on the defect type.
This insurance helps homeowners if their contracted work isn't finished or has specific defects. Structural issues get coverage for 6 years and 6 months after completion. Non-structural defects have coverage for 12 months after completion.
The insurance helps when builders can't or won't fix problems because they've gone bankrupt, disappeared, or lost their license.
Importantly, the 7 year warranty only applies to particular types of claims. Other claims, such as those made pursuant to a contract, can have earlier limitation periods - often 6 years. You should seek independent legal advice on limitations that may be applicable to your circumstances.
What to Do If the Builder Fails to Act
Homeowners need to follow specific steps to protect their interests if builders refuse to fix defects. Time, money, and frustration can be saved by knowing the right escalation paths.
Using the QBCC defects guide to file a complaint
Homeowners should notify the contractor about defective work in writing before they seek QBCC help. The notice needs to list all defective items and give a reasonable timeframe (typically 14 days) for repairs. If the contractor doesn't respond, homeowners can file a complaint through the QBCC's online portal.
The QBCC has a well-laid-out process. They first try to help both parties reach an agreement and might arrange a property inspection. After inspection, they may issue a direction to rectify, which gives contractors 35 days to fix defective work.
How to escalate to QCAT
The QBCC will provide a referral letter if they can't resolve the issue. This letter lets homeowners apply to the Queensland Civil and Administrative Tribunal (QCAT). The QBCC process must be completed before QCAT will accept any building dispute application.
QCAT has extensive review powers. It can confirm, change, or set aside QBCC decisions. The tribunal may also return matters to the QBCC with specific directions to reconsider.
When to consider legal action or termination of contract
Legal grounds are needed to terminate a building contract. Homeowners can legally end contracts if a clause allows it or under common law when builders clearly refuse to complete work.
A solicitor's advice is essential before making this serious decision. Speak to our litigation experts. It doesn't cost you anything to know where you stand. Fill out the form and we'll get back to you within the hour. Need to speak to us sooner? Call us on +61 407 890 606.
Making a claim under the Home Warranty Insurance Scheme
Queensland's Home Warranty Scheme protects homeowners when contractors can't or won't fix defects. Coverage lasts 6 years and 6 months from the earliest date of contract signing, premium payment, or work start for policies taken after October 28, 2016.
Strict timeframes apply for claims. You must file within 3 months of noticing structural defects and within 7 months of completion for non-structural defects. Approved claims cover repair costs and might include accommodation expenses if your home becomes unliveable during fixes.
Conclusion
Queensland homeowners need to know how long builders have to fix defects in their homes. Builders get 6 years and 6 months to fix structural defects, but only 12 months for non-structural issues. This makes it really important for homeowners to check their properties and report problems right away.
The Queensland Building and Construction Commission has created a detailed system that protects both builders and homeowners. On top of that, the defects liability period gives homeowners their first chance to address issues, while the 7-year building warranty covers major structural problems. Of course, homeowners should keep detailed records of all defects because good evidence will make their claim stronger.
The process is clear if builders don't fix the problems. Homeowners must first send a written notice to the builder. If nothing happens, they can file a complaint with the QBCC. QCAT offers another way to resolve disputes that don't get solved. The Home Warranty Insurance Scheme is a last option to get financial protection for unresolved defects, but strict time limits apply.
Quick action within legal timeframes will give homeowners the best chance to fix construction defects. Our team helps businesses across Qld, NSW, and Vic by providing clear guidance and personal service through the QBCC complex process. Over the last several years, we've learned that knowing these legal frameworks helps homeowners protect their investment and makes sure builders do what Queensland law requires.
FAQs
What is the defect liability period in Queensland?
The defect liability period in Queensland typically extends for six months after practical completion for most residential construction contracts. During this time, homeowners can identify and report non-structural issues that require attention from the builder.
How long do builders have to fix structural defects in Queensland?
For structural defects, builders in Queensland have up to 6 years and 6 months from the completion of work to address issues. Homeowners must report these defects within 12 months of noticing them, provided they appear within this 6-year and 6-month timeframe.
What is the timeframe for fixing non-structural defects?
Non-structural defects must be reported and addressed within 12 months of work completion. These are typically less severe issues that don't compromise the structural integrity of the building but may affect functionality or appearance.
What should I do if my builder fails to fix defects?
If your builder fails to fix defects, you should first notify them in writing. If they don't respond, you can file a complaint with the Queensland Building and Construction Commission (QBCC). If the issue remains unresolved, you may escalate to the Queensland Civil and Administrative Tribunal (QCAT) or consider claiming under the Home Warranty Insurance Scheme.
What protection does the Queensland Home Warranty Scheme offer?
The Queensland Home Warranty Scheme provides coverage for homeowners against non-completion of contracted work and specified defects. It covers structural issues for 6 years and 6 months from completion, and non-structural defects for 12 months post-completion. This scheme acts as a safety net when builders cannot or will not fix problems due to insolvency, disappearance, or license suspension.
